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Why Tap Centre?
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Here at Tap Centre we believe in very simple tenets; better products, better prices and better service for our customers. We pride ourselves on selling the most innovative and sought after styles on the market; and all listed at the lowest prices. In reality though, we are more than just great prices and great products; Tap Centre embodies the experiences and expertise of our senior team, who have a wealth of experience in retail markets and selling products online. As a result our focus and dedication to customer experience is second to none.
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Call, Click, Email
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Being an online retail site, we recognise the importance of direct communication with our customers and that is why we have a range of ways for our customers to get in touch with us. You can utilise the latest online technology by contacting us through our website, call our dedicated team of customer service advisors or email us through your questions or queries directly. We aim to give you the most direct routes of communication and we always strive to respond to your queries as quickly as possible, no matter what method you choose to employ.
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Our Price, Our Promise
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We know that value for money is always a consideration when purchasing products online and so at Tap Centre we guarantee that our prices for each range cannot be bettered elsewhere. We constantly compare prices against those of other tap suppliers and ensure that we are offering the best products at the lowest prices. If you find a tap on our site cheaper elsewhere, we will better the price for you!
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Tap Centre Specialists
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Our dedicated team of customer service advisors are on hand at all times to assist you with your browsing and buying queries. Whether your questions are technical, aesthetic or general, our trained staff will ensure you make the most informed decisions possible.
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Style without the price
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Our procurement team work non-stop to source and stock the latest and most innovative designs from around the world, meaning we can offer you models and ranges that you simply won’t find elsewhere. When you combine this with our fundamental ethos that exquisite doesn’t mean expensive you will find that you can buy the best taps around for the lowest prices!
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Stock Facilities and Automated Order Processing
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Our automated order system ensures that we get the right order through every single time and minimises the risk of manual errors when processing your order. We stock all of our goods in our own storage facility and ensure that every order is thoroughly checked and inspected by one of our experts on site to guarantee that every delivery we send out reaches our own high standards of quality. By individually opening, inspecting and cleaning each product prior to dispatch, we believe we invariably reach these standards. It is due to our meticulous process that we such a low rate of returned goods.
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Delivery Diligence
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Our product protocols don’t stop with the inspection process; our packaging of products ready for delivery also involves a careful process designed to ensure that your products reach you in the same condition they were sent. This process involves preparing the packaging, careful placement on products and any necessary wrapping or protection such as cardboard, polystyrene or bubble wrap.
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Home Delivery Service
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We understand that you want your products delivered to you where you want them and when you want them and so we offer a next day home delivery service. We will deliver your products to your door and allow you to check the product there and then. We fit around your schedule to ensure that you receive your purchase when it is convenient for you; on time, every time.
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Tap Centre Customer Support
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At Tap Centre we know that our levels of customer satisfaction are good, and we want to keep it that way. Every one of our customers is important to us and we want to keep you happy even after you have made your purchase and received your delivery. That is why we have a dedicated after-sales support team on hand to assist you were any issues, questions, queries or confusions you may have.
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Tap Centre 100% Money Back Guarentee
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We work very hard to ensure that our customers feel satisfied with their purchase every time they buy from Tap Centre and our focus on customer service upholds this. If however, you are not fully satisfied with a product you have bought from Tap Centre we offer a 100% money back guarantee on all purchases if you choose not to have the item replaced. Please see our Returns Policy for full details.
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Help Us To Help You
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You’ve read the reasons that we think are important for you to know about us, but please feel free to contact us any time to ask us anything or to suggest ways we could improve our service to our customers. We love hearing from you guys on any topic and always welcome suggestions. We are sure we’re not perfect, but with your help maybe we can be.
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